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Ricoh
Pacific-wide Samoa Vanuatu Tonga Solomons

Just because you're in the Islands
doesn't mean you're on holiday.

You deserve service today, not next week. Cybersecurity, Microsoft 365, managed IT and managed print — coordinated from New Zealand, delivered locally in Samoa, Vanuatu, Tonga and the Solomon Islands.

30 years across the Pacific. Local technicians in every market. One regional team accountable for outcomes — not five vendors blaming each other.

Talk to our team Free email security check
How we help

Security, IT and print — as one accountable partner.

Most Pacific business and government organisations manage these separately. We consolidate them so there is one team, one contract, and one number to call when something goes wrong.

The challenge

Pacific business and government are running more technology than ever — with smaller teams than ever.

You're expected to keep a hybrid office secure and online — across multiple sites, on the same team you had three years ago. But every category — printers, networks, endpoints, identity, meeting rooms, signage — usually means a different vendor, contract and helpdesk number.

  • Two colleagues waiting at an office printer showing an error on its panel
    Monday morning
    the printer is down again

    You call the supplier. They need a part. Your team queues at the one working device. This is not a print problem — it is a managed service problem.

  • A lone IT worker at a server rack in an otherwise empty comms room
    One person
    carrying all of IT

    Most South Pacific businesses run their entire technology stack on a single IT lead — or no one at all. One resignation away from serious exposure.

  • An empty desk after hours, a laptop still open on an email inbox
    Your domain
    is probably vulnerable right now

    Most Pacific business domains fail basic email authentication. That means anyone can send email pretending to be you — to your customers, your bank, your staff.

    Check your domain free
By the numbers

30 years. 5 Pacific markets. 1,000+ customers.

We've been delivering IT, security and print across the Pacific for 30 years — long enough to know which problems are the same in every market, and which are local. Both kinds get solved.

Years trading in the Pacific
0+
Markets served directly
0
Local experts
0+
Active customers
0+
Where we operate

Four island markets. One regional office.

Each market is staffed locally — technicians, account managers and customer service in-country. The NZ regional office coordinates multi-market deployments, freight, supplier relationships and group-level support.

What customers say

Named outcomes, in Pacific markets.

We have used Ricoh's services exclusively for many years now because we trust Ricoh's team to work in our best interests and deliver world-class service.
Siosifa Pomana
Tonga Post
Tonga
Trusted across the Pacific

The Pacific's biggest brands trust Ricoh.

  • BSP
  • Digicel
  • USP
  • Fletcher
  • Sheraton
  • World Bank
  • World Vision
  • FEXCO
Industries we serve

What this looks like in your sector.

All industries

Ready to simplify your South Pacific workplace?

Book a no-obligation conversation with a local specialist. We'll listen first and only recommend what actually helps.

Talk to our team See all our services